Frequently Asked Questions
Everything you need to know about your roofing supplies and orders.
How are roofing materials delivered?
Most orders are shipped via LTL freight or flatbed delivery due to the weight and size of shingles and insulation. We recommend having a clear space for curbside drop-off.
What is your return policy for over-ordered supplies?
We accept returns of unopened, undamaged materials within 30 days of delivery. Please note that a restocking fee may apply, and the customer is responsible for return shipping costs.
Do you offer bulk discounts for contractors?
Yes, Roofing4US offers competitive volume pricing for large-scale residential and commercial projects. Please contact our sales team for a custom quote.
How can I track my shipment?
Once your order is dispatched, you will receive an email with a tracking number and the carrier's contact information to coordinate the delivery window.
Are your products covered by warranties?
All products sold are brand new and come with full manufacturer warranties. Specific warranty duration depends on the brand and material type selected.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer financing options for larger projects through our integrated payment partners.