Returns & Exchanges
At Roofing4US, we want to ensure your construction projects are successful, which is why we offer a 30-day return policy on unused and undamaged roofing materials. All items must be returned in their original packaging to qualify for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Materials
Ensure all roofing supplies are securely packed on their original pallets or in their original boxes to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided RMA label to your shipment and send the materials back to our designated distribution center via a tracked freight service.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned goods, we will process your refund to the original payment method within 5-7 business days.